Cookies and Local Storage
Version of 2026-10-28
This page covers two distinct environments: the application (app.hoteo.app) and the
public website (hoteo.be).
The application: no non-essential cookies
The Hoteo application uses no advertising, profiling or audience-measurement cookies — of any kind. It only uses technical local storage (your browser's localStorage), strictly necessary for its operation. In line with the position of the Belgian Data Protection Authority, this strictly necessary storage does not require consent; this page informs you about it in full transparency.
This storage is limited to three purposes: your session (staying signed in — cleared on sign-out), your display language, and your recent navigation (your recently viewed items, to get back to them quickly).
This information stays in your browser: it is not used for any advertising tracking and is not shared with any third party.
The public website: audience measurement subject to your consent
The public website hoteo.be uses Google Analytics 4 (Google Ireland Ltd) to measure its audience: pages viewed, where visits come from, clicks towards creating an account, aggregated statistics. These measurement cookies are only set after your consent, given via the banner shown on your first visit — refusing is as easy as accepting, and your choice can be changed at any time via the "Cookies" link on the website.
| Cookies | Provider | Purpose | Maximum duration |
|---|---|---|---|
_ga, _ga_* |
Google Analytics 4 | Audience measurement (distinguishing visitors, counting visits) | 13 months |
hoteo_consent_ga (localStorage, not a cookie) |
hoteo.be | Remembering your consent choice (accepted or declined) | 13 months — after that, the banner is shown again |
As long as you have not consented (or if you refuse), no measurement cookie is set and no data is transmitted to Google for audience measurement. To learn more about how your data is processed, see the privacy policy.
Advertising: only if you accept it
If you accept it, the public website hoteo.be also loads two advertising tools, to measure our ads and show them to people who have visited the website:
- the Meta pixel (Meta Platforms Ireland Ltd), which reports each page viewed and each click to sign up to Meta;
- the Google Ads tag (Google Ireland Ltd), which reports each page viewed and each click towards creating an account to Google.
Meta and Google then receive your IP address, your browser's technical information and the identifier of their cookies, and may link the visit to your Meta or Google account if you have one. None of this is loaded or transmitted before you agree. Without that agreement, Google Analytics sets no advertising cookie.
The banner offers both purposes together ("Accept", "Decline") or separately ("Choose"): you can accept audience measurement and refuse advertising, or the other way round.
| Cookies | Provider | Purpose | Maximum duration |
|---|---|---|---|
_fbp |
Meta (Hoteo pixel) | Recognising your browser from one visit to the next, to measure our ads | 90 days |
_fbc |
Meta | Remembering that your visit comes from a click on one of our ads (only set in that case) | 90 days |
fr (Meta domain) |
Meta | Linking the visit to your Meta account, if you have one | 90 days |
_gcl_au |
Google Ads | Recognising your browser from one visit to the next, to measure our ads | 90 days |
_gcl_aw |
Google Ads | Remembering that your visit comes from a click on one of our ads (only set in that case) | 90 days |
Cookies on Google's domains (doubleclick.net, google.com) |
Linking the visit to your Google account, if you have one, and showing our ads | 13 months | |
hoteo_consent_pub (localStorage, not a cookie) |
hoteo.be | Remembering your advertising choice (accepted or declined) | 13 months — after that, the banner is shown again |
What Meta and Google then do with this data is governed by their own privacy policies (Meta, Google).
The website's language: remembered only if you choose it
When you choose a language yourself on hoteo.be (English, French or Dutch), the website remembers it and shows it to you again on your next visit, even if your browser is set to another language. This cookie is set only at that moment and serves only that choice, never measurement or tracking. As it is strictly necessary for what you asked for yourself, it does not require consent.
| Cookie | Provider | Purpose | Maximum duration |
|---|---|---|---|
hoteo_langue |
hoteo.be | Remembering the language you chose on the website | 13 months — choosing another language replaces the previous choice |
hoteo_agent_masque (session storage, not a cookie) |
hoteo.be | Remembering that you hid the question field | For the duration of the visit — deleted when the tab is closed |
Without that choice, hoteo.be shows you the language of your browser; no cookie is set for that.
Videos: nothing loads before you click
Some pages of the public website show demonstration videos hosted on YouTube (Google Ireland Ltd). As long as you do not click the play button, nothing is loaded: the page only shows an image drawn by the website itself, and no request is sent to YouTube or to Google.
If you start a video, the YouTube player then loads within the page, in "no-cookie" mode
(youtube-nocookie.com): YouTube receives your IP address and your browser's technical
information, and may place in that browser the storage required for playback. This loading
results from your action alone: not clicking is enough to avoid it, and the rest of the page
works normally.
| Provider | When | Purpose | What Hoteo receives |
|---|---|---|---|
YouTube — Google Ireland Ltd (youtube-nocookie.com) |
Only after a click on the play button | Playing the video you asked for | Nothing: no individual playback statistics reach us |